RMA Request
You may request a return authorization using a credit card by calling 800-858-8378. We are not currently able to accept credit card information via our online form.
Standard RMA Terms & Conditions
*We are collecting your information in order to create and process your RMA. By clicking submit, you are consenting for us to use your data to process your RMA and service your instrument. View Our Privacy Policy.
- By returning your instrument to Ikonix USA, you are authorizing Ikonix USA to calibrate and adjust your instrument when required. Information of intolerance/out of tolerance conditions will be indicated on your certificate and/or datasheets.
- We guarantee calibration and repair for all instruments currently in production, as well as instruments discontinued no longer than 5 years. Our ability to calibrate and repair instruments discontinued greater than 5 years is dependent upon parts availability. We cannot support, calibrate, or repair instruments discontinued greater than 10 years.
- Parts and Accessories are not applicable.
- Instruments received for calibration that have been subject to gross misuse, shipping or customer damage will be subject to Flat Rate Repair pricing. Instruments received for calibration with minor damage that affects operation will receive an additional $200.00 fee.
- Unless stated otherwise on the purchase order, all calibrated product come with a calibration recommendation interval of 1 year from the calibration date.
- For trade-in requests, please note billing information is only collected to match your instrument to your account.
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Model 264

Model 266

Model 294

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Model 296
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Shannon Sivak - Sales Manager
1. As an SCI Business Development Specialist for the United States, I have been a valued team member since 2005. My extensive application and product knowledge enables me to be a valuable resource to my customers that extends well beyond the point of sale. I have developed employee training programs, assisted customers in navigating proper

Shannon Sivak - Sales Manager
1. As an SCI Business Development Specialist for the United States, I have been a valued team member since 2005. My extensive application and product knowledge enables me to be a valuable resource to my customers that extends well beyond the point of sale. I have developed employee training programs, assisted customers in navigating proper
Ryan Fink - Business Development Specialist
2. As an SCI Business Development Specialist for the United States, I have been a valued team member since 2005. My extensive application and product knowledge enables me to be a valuable resource to my customers that extends well beyond the point of sale. I have developed employee training programs, assisted customers in navigating proper

Ryan Fink - Business Development Specialist
2. As an SCI Business Development Specialist for the United States, I have been a valued team member since 2005. My extensive application and product knowledge enables me to be a valuable resource to my customers that extends well beyond the point of sale. I have developed employee training programs, assisted customers in navigating proper
Dimitri Liambotis - Business Development Specialist
3. As a valued team member since 2013, I have gained a great deal of application and product knowledge that enables me to be a valuable resource to my customers well beyond the point of sale. In my role I have planned and executed visits to several customer sites across the country, which has resulted in the development of strong relationships with my customers. In my spare time I enjoy watching and attending sporting events plus spending time with my family and friends.

Dimitri Liambotis - Business Development Specialist
3. As a valued team member since 2013, I have gained a great deal of application and product knowledge that enables me to be a valuable resource to my customers well beyond the point of sale. In my role I have planned and executed visits to several customer sites across the country, which has resulted in the development of strong relationships with my customers. In my spare time I enjoy watching and attending sporting events plus spending time with my family and friends.
Julia Utucu - International Business Development Specialist
4. As the International Business Development Specialist at SCI, I've truly enjoyed helping my manufacturing customers ship safe products throughout the world. I am proud to have received my B.S. degree in Marketing and Business Management from DePaul University. I'm fluent in both Russian and Turkish. Outside of the office, I love spending time with my family, taking long walks with my dog Lucy, and discovering new interests and cultures. One of my favorite quotes is by Francis of Assisi: “Start by doing what’s necessary, then do what’s possible; and suddenly you are doing the impossible."

Julia Utucu - International Business Development Specialist
4. As the International Business Development Specialist at SCI, I've truly enjoyed helping my manufacturing customers ship safe products throughout the world. I am proud to have received my B.S. degree in Marketing and Business Management from DePaul University. I'm fluent in both Russian and Turkish. Outside of the office, I love spending time with my family, taking long walks with my dog Lucy, and discovering new interests and cultures. One of my favorite quotes is by Francis of Assisi: “Start by doing what’s necessary, then do what’s possible; and suddenly you are doing the impossible."
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Block D - Why an SCI Electrical Safety Tester

Simple to Use. Easy to Program.
One easy-to-use rotary knob for easy programming without the hassle.
Block E - All the Features You Need.
And nothing you don't. Get testing quickly - right out of the box.

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Keep Your Tester Performing At Peak Accuracy. To maintain the accuracy of your tester, we recommend you return your SCI tester annually for calibration and inspection.
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Keep Your Tester Performing At Peak Accuracy. To maintain the accuracy of your tester, we recommend you return your SCI tester annually for calibration and inspection.
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Keep Your Tester Performing At Peak Accuracy. To maintain the accuracy of your tester, we recommend you return your SCI tester annually for calibration and inspection.
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Customers spend $445 more on average to repair their tester when shipping damage occurs. Don't let shipping damage shut down your production line! Choose Ship It Safe when Requesting your RMA. 4
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Customers spend $445 more on average to repair their tester when shipping damage occurs. Don't let shipping damage shut down your production line! Choose Ship It Safe when Requesting your RMA. 3

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Customers spend $445 more on average to repair their tester when shipping damage occurs. Don't let shipping damage shut down your production line! Choose Ship It Safe when Requesting your RMA. 1
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Customers spend $445 more on average to repair their tester when shipping damage occurs. Don't let shipping damage shut down your production line! Choose Ship It Safe when Requesting your RMA. 2
Block L - Why Our Customers Keep Coming Back
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All of our Electrical Safety Testers are designed by our engineers in Lake Forest, Illinois. We base everything we do with you in mind. We make Hipot Testers, Ground Bond Testers, and Electrical Safety Testers with only the features you need to get the job done. We build them tough because we know you need your tester to last the long haul.
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.