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RMA Request

Attention! We currently have a 5 business days turnaround time for Calibration and Repair.

You may request a return authorization using a credit card by calling 800-858-8378. We are not currently able to accept credit card information via our online form.

What kind of RMA


Standard RMA Terms & Conditions  

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Shannon Sivak - Sales Manager

1. As an SCI Business Development Specialist for the United States, I have been a valued team member since 2005. My extensive application and product knowledge enables me to be a valuable resource to my customers that extends well beyond the point of sale. I have developed employee training programs, assisted customers in navigating proper

Ryan Fink - Business Development Specialist

2. As an SCI Business Development Specialist for the United States, I have been a valued team member since 2005. My extensive application and product knowledge enables me to be a valuable resource to my customers that extends well beyond the point of sale. I have developed employee training programs, assisted customers in navigating proper

Dimitri Liambotis - Business Development Specialist

3. As a valued team member since 2013, I have gained a great deal of application and product knowledge that enables me to be a valuable resource to my customers well beyond the point of sale. In my role I have planned and executed visits to several customer sites across the country, which has resulted in the development of strong relationships with my customers. In my spare time I enjoy watching and attending sporting events plus spending time with my family and friends.

Julia Utucu - International Business Development Specialist

4. As the International Business Development Specialist at SCI, I've truly enjoyed helping my manufacturing customers ship safe products throughout the world. I am proud to have received my B.S. degree in Marketing and Business Management from DePaul University. I'm fluent in both Russian and Turkish. Outside of the office, I love spending time with my family, taking long walks with my dog Lucy, and discovering new interests and cultures. One of my favorite quotes is by Francis of Assisi: “Start by doing what’s necessary, then do what’s possible; and suddenly you are doing the impossible."

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Block D - Why an SCI Electrical Safety Tester

Simple to Use. Easy to Program.

One easy-to-use rotary knob for easy programming without the hassle.

Block E - All the Features You Need.

And nothing you don't. Get testing quickly - right out of the box.

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Keep Your Tester Performing At Peak Accuracy. To maintain the accuracy of your tester, we recommend you return your SCI tester annually for calibration and inspection.

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Keep Your Tester Performing At Peak Accuracy. To maintain the accuracy of your tester, we recommend you return your SCI tester annually for calibration and inspection.

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Keep Your Tester Performing At Peak Accuracy. To maintain the accuracy of your tester, we recommend you return your SCI tester annually for calibration and inspection.

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Customers spend $445 more on average to repair their tester when shipping damage occurs. Don't let shipping damage shut down your production line! Choose Ship It Safe when Requesting your RMA. 4

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Customers spend $445 more on average to repair their tester when shipping damage occurs. Don't let shipping damage shut down your production line! Choose Ship It Safe when Requesting your RMA. 3

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Customers spend $445 more on average to repair their tester when shipping damage occurs. Don't let shipping damage shut down your production line! Choose Ship It Safe when Requesting your RMA. 1

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Customers spend $445 more on average to repair their tester when shipping damage occurs. Don't let shipping damage shut down your production line! Choose Ship It Safe when Requesting your RMA. 2

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Our mission is to help you keep your employees and customers safe. We achieve this goal by providing products that make testing simple. Safety and simplicity make us happy, and we keep this in mind with everything we do.

Block L - Why Our Customers Keep Coming Back

Customer Experience
We’re so confident you’ll love your SCI tester that we offer a 45-Day money back guarantee.
Support
We value our customers and work to provide the best service and support in the industry.
1 Year Warranty
We back every tester with a 1-year warranty so you can rest assured you are receiving a quality product.
1 Day Shipment
We guarantee to ship every order from our warehouse within 1 business day.

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All of our Electrical Safety Testers are designed by our engineers in Lake Forest, Illinois. We base everything we do with you in mind. We make Hipot Testers, Ground Bond Testers, and Electrical Safety Testers with only the features you need to get the job done. We build them tough because we know you need your tester to last the long haul.

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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.