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RMA Request

Attention! We currently have a 10 business days turnaround time for Calibration and Repair.

In order to return your SCI instrument for calibration or repair, you must obtain an RMA. Please begin by choosing the type of RMA you require and submit your request.

**You will be required to provide us with a purchase order number to complete this form.
Please begin by obtaining a P.O. from your accounting team. To use a P.O. you must already have a credit terms with Ikonix USA. To apply for credits terms, please use our nearly instant credit approval software.
For credit card holders: please give us a call at +1-847-932-3662 to obtain your RMA. We are not able to accept credit card information via out online form for service at this time. Sorry for the inconvenience.

What kind of RMA


Service Information


Standard RMA Terms & Conditions

*We are collecting your information in order to create and process your RMA. By clicking submit, you are consenting for us to use your data to process your RMA and service your instrument. View Our Privacy Policy.