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Home > Support > Calibration and Service Programs

Slaughter Provides:

3 year extendable warranty with calibration

24 Hour Turn Around Time Guaranteed on Standard Calibrations

48 Hour Turn Around Time Guaranteed on Flat Rate Repair

Expert Technicians who understand Our Testers

Accredited Calibration Services

With over 50 years of experience we understand the value and importance of offering excellent service and support for our products. Our calibration and service programs are built around complete customer satisfaction. At Slaughter, we absolutely provide the best value for your service and calibration needs.

We make sure that our technicians are expertly trained on our products. This means that your Slaughter Electrical Safety Tester will receive the most comprehensive service possible, including all required updates to the products. Our technicians also have exclusive access to the most current product specifications ensuring that your Slaughter Electrical Safety Tester will be up-to-date when it leaves our facility.


Instrument Calibration and Warranty
Choosing our calibration and service center simply makes sense. Calibrating your instrument at our facility will automatically extend its product warranty for an entire year. We provide this opportunity to extend your warranty for up-to three years! It is impossible for a calibration house to match this value. Simply continue to send your instrument back to us each year and we’ll take care of the rest.

We understand that not everyone has the same calibration needs. That is why we have options available to match your specific needs. Our standard calibration will provide you with a calibration certificate and is completed in 24 hours. This is our most economical calibration and our best value if you do not need data points plotted or an accredited calibration certificate. Our calibration with data will provide before (as received) data and after (as returned) data along with a calibration certificate. This calibration is completed in 24 hours. Our accredited calibration will provide an accredited certificate with measurement data reports with measurement uncertainty. There are four options for our Accredited Calibration.

  - ISO 17025 accredited calibration will provide an ISO 17025 certificate with uncertainty data using our instrument’s specification limits
  - ANSI Z540.1-1994 accredited calibration will provide an ISO 17025 certificate with uncertainty data using our instrument’s specification limits
  - CTL specification sheet DSH 251B accredited calibration will provide an ISO 17025 certificate with uncertainty data using CTL specification limits
  - Denan’s law accredited calibration will provide an ISO 17025 certificate with uncertainty data using Denan’s law specifications limits

All of our accredited calibrations are completed in 72 hours. Please note that our accredited calibrations are provided by a third party.

Model #	Flat Rate Repair Cost
1305	$275
1340	$350
2503	$250
2510	$275
2512	$275
2515	$350
2525	$310
2550	$300
2630	$275
2660	$275
2925	$250
2935	$250
2945	$275
2955	$270
2965	$270
2975	$300
4320	$325
4520	$350
6330	$400
2205	$350

Instrument Repair
Sending your instrument back to Slaughter is simple, fast and efficient. We want to make sure you get your tester back as soon as possible. As such, the majority of our repair work is billed at a flat rate. This allows us to repair your instrument in a timely and cost-effective manner. Unlike a service estimate process, the flat rates we have in place enable us to guarantee a turn-around time of 48 hours after we receive the tester. This lessens the amount of time that your tester is actually away from your production area which in turn saves you time and money.

Our flat rates also allow you to budget for repair costs without having to worry about being over-charged or an estimate coming in way above projected costs. The goals of our repair and service center have always been to provide quality service and quick turnaround at a fair price. We believe that our flat rate pricing will help us to better achieve these objectives and improve our overall customer service level.

Please note that our flat rate includes standard calibration. Repairs that require calibration with data or Accredited Calibration will have additional charges and additional turnaround times. Instruments that have been subjected to gross misuse, shipping and customer damage, or have been discontinued for 5 years or more will require a service estimate process. Any instrument that requires a service estimate process also comes with additional turnaround times. We cannot guarantee service for any instrument discontinued for 5 years or longer.


Send it back to us – it’s easy!
Returning your instrument to us is an easy and simple process. When you are ready to send your instrument back to us you will first need an RMA (Return Materials Authorization) number. The easiest way to receive this number is by filling out the form on our RMA Request page. You can also contact our customer support department at 1-800-504-0055 for an RMA number. Instruments received without an RMA number cannot be processed in a timely fashion. You will need to have ready the model and serial number of any instrument you wish to return. We will also need a shipping address to return your instrument as well as a billing address for all relevant invoicing.

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