SCI traces its beginnings back to 1953 when our founder, Elmer Slaughter, had an idea for a better product to meet the needs of the electrical safety testing industry. More than 60 years later we continue to provide our customers with products and services that are better suited to their needs.
Customer Experience Guarantee
Our Customer Experience Guarantee means we are committed to providing you with an enjoyable and hassle-free purchasing experience with us from Day One. We strive to make every part of your experience uncomplicated, from selecting the right product for your application to support and training, we guarantee your experience will be nothing less than excellent.
If for ANY reason you're not completely satisfied with your experience, you can simply return your instrument within 45 days of purchase for a full refund.
1 Business Day Shipment Guarantee
We understand that you need to receive your tester in a timely fashion in order to prevent downtime on the production line. We ship every standard order within 1 business day. If your product ships late, we pay the freight.
Every SCI tester is backed by a standard 1-year warranty. Extend your warranty for up to 3 years when you return your tester to us for annual calibration and inspection. We also offer 2-year and 3-year buyer protection plans which you can purchase upfront without a calibration requirement.
Our service department consists of expert technicians that work exclusively with our products. We ship every tester we receive for standard repair within 10 business days. If your product ships late, we pay the freight.
We help manufacturers keep their employees and customers safe by providing products that make electrical safety testing simple.
Our Green Initiative program is led by decision makers from all departments who are tasked with making day-to-day operations as green as possible. Since its inception in 2010, this program ensures that our mark on the environment is a positive one.
Green companies are created from the inside-out. Some of our recent accomplishments include:
- Established a ZERO landfill policy for all out-of-service testers, including all components and materials. They are 100% recycled.
- Mandated all testers to the RoHS compliant by July 22, 2017. SCI RoHS Statement
- Implemented procedures to responsibly dispose of office supplies and waste.
- Mandated selection of "Green Spec" listed equipment for our worldwide office locations when possible.
Our customers tend to stay loyal to our brand as their needs continue to change. Our generous trade-in policy is our little way of saying thanks for continuing to use SCI testers. When you trade-in your old tester we’ll make sure that they are disposed of in a responsible manner.
Learn about our trade-in policy
By the Numbers
| Environmental Impact
|| Metric tons of CO2e emissions reduced
||Gallons of gasoline saved
||Barrels of oil saved
||Gallons of water saved
||Cars off the road per day